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www.thesouthgatesurgerynorthlondon@nhs.uk                                           Tel: 020 8440 9301


The Southgate Surgery


September 2019



University College London (UCL), and University College London Hospitals NHS Foundation Trust (UCLH) have embarked upon the largest ever lung cancer screening project in the UK.



People from this Practice aged 50 to 77.



  • A letter will be sent to you by your GP with a phone number to call
  • Depending on your responses to some questions over the phone, you may be invited to attend a Lung Health Check (where your lung health will be assessed); or you may be invited to attend a study appointment in your local area
  • You may be offered a scan of your lungs (called a CT scan), and be asked to give a blood sample, as part of the study; or you may be asked to give a blood sample and complete a questionnaire
  • The study is entirely voluntary and you do not have to participate if you do not wish to do so


  • For this to happen, this GP Practice will securely share the names and addresses of potentially eligible individuals with the study team
  • The study team will invite people, and co-ordinate study appointments.  They will keep the details of everyone they invite for a period of up to 10 years, in order to collect important health-related information, and help develop health services for the future
  • Strict security measures will ensure your information is kept safe and confidential


  • Please contact us before Friday 20 September 2019
  • Please call our Results Line (tel 020 8440 9301 option 2 - Monday to Friday 2.00 to 4.00pm)
  • Opting out WILL NOT affect any of your future care
  • You will continue to be invited for other NHS appointments and activities

Further details are available at: www.summitstudy.co.uk



Following our recent CQC inspection, the report has now been published

and our overall rating is Good.  You can access the report here.


25 May 2018

General Data Protection Regulation (GDPR)


We would like to inform you that we have updated our Privacy Policy.


The updated policy will take effect immediately, in preparation for the General Data Protection Regulation (GDPR),

a new data protection law that comes into force on 25 May 2018.


We will continue to hold and use your personal data responsibly, and the update will help you to understand more clearly why we collect information, and how we use it.





We have two different adult flu vaccines which have been recommended by Public Health England.

The Southgate Surgery has ordered a flu vaccine for you, to protect you against influenza.

  • This will also protect those around you, who may be more vulnerable to illness
  • Unlike a Pharmacy, we know our patients well
  • We hold your medical records, so that on the day that you attend the clinic, our Practice Nurses will be able to check that you are eligible to have the flu vaccination 
  • Having your flu vaccination done at The Southgate Surgery is free of charge

If you are aged over 65 years, you will have the trivalent vaccine (aTIV).

Flu clinics for over 65s have been booked with our Practice Nurse on:-

Friday 27 September 2019 - afternoon

Friday 4 October 2019 - afternoon

To book an appointment for the over 65s Flu Clinic, please call us on tel 020 8440 9301


If you are aged 18 to 64 years, have a chronic condition eg diabetes, COPD, asthma, or CHD, or are pregnant, you will have the quadrivalent vaccine (QIV).


We have been informed that there is a delay in the delivery of these vaccines.  They should arrive in October 2019.  Clinics will start from Friday 11 October 2019.

To book an appointment for the 18-64 Flu Clinic, please call us on tel 020 8440 9301


Please let us know if you do not want a flu vaccination, so that we can update your records, and offer the vaccination to somebody else.



Pre-bookable appointments only - 8.00am - 11.30am




All patients wishing to register for EMIS on-line services (which is now called PATIENT SERVICES) which will allow you to request repeat prescriptions and make / cancel appointments on-line, can attend on any day (Monday to Friday) between 8.00am and 6.00pm.


Please bring your photo ID to Reception and you will be given a Registration Letter

which will allow you to access Patient Services on-line.


24.4% of our patients have signed-up for on-line services - have you?

It will support the Practice if you can make your appointments on-line. 

It will take some pressure off our telephone lines,

and make it easier for other patients to contact our Practice by phone.


If you have an EMIS account please click here for guidance on how to access on-line services and then click here to login. 

If you do not yet have an account but would like one, please contact the Surgery.

Patients can now apply for on-line access to view detailed coded information from their medical records and we hope that our clinical software will be ready to support this function in due course. This will be in addition to the current on-line services listed below:-


Booking of routine GP appointments

Requesting current repeat medication(s)

Access to information about medications / allergies

Booking an Appointment


We have four incoming telephone lines which are answered in rotation.  If you hear a ringing tone, please be patient.  If all our lines are engaged, please try again later.


Urgent Appointments


There is an urgent Surgery every morning and afternoon (excluding Wednesday), run by that day’s Duty Doctor.


The Duty Doctor will be available to deal with emergencies on the day.


The Duty Doctor will only see you after 10.30am if he/she feels that it is an emergency, otherwise you will be advised to attend a local Walk-In Centre. Appointment times will vary, depending on the Duty Doctor.


Morning Appointments

Please contact the Surgery by telephone or in person, on the day, between 8.00 – 10.30am, when an appointment time will be allocated to you. Please be aware that your appointment will be after 9.00am.


Afternoon Appointments

Please telephone the Surgery at 3.30pm for afternoon appointment.


Patients should be prepared to wait some time for an Urgent appointment, as they are always busy, particularly on a Monday morning.


Non Urgent (Routine) Appointments


Please try to give as much notice as possible. Please do not blame the Receptionists if a Doctor is running late for your appointment or if they are unable to offer you exactly what you want.


Our appointment times are split between the Doctors, as they are not all in attendance in Surgery for each surgery ‘slot’. They may be on home-visits, conducting other clinics on the Surgery premises or doing other work for the benefit of the Practice.


To view our Doctors' & Nurses' consulting hours please click here.


Due to study leave and holidays, there may be one Doctor absent from the Surgery at any time.


A fully computerised appointment system is operated and whenever possible, you will be given an appointment to suit you, with the Doctor of your choice. Routine appointments can be booked in advance, subject to change.


Book Your Appointments Online - NEW





If you have an account, please click to login.

If you do not yet have an account but would like one, please contact this Surgery.




Extended Hours


The Surgery now opens between 7.00-8.00am on a Monday; and from 8.00am-11.00am on a Saturday for routine booked appointments, which are bookable in advance.  These times can be subject to change.


Home Visits


For visits to your home, requests should be made between 8.30 – 10.00 am. The necessity of the visit will be assessed by the Duty Doctor. We are not able to promise which Doctor will visit. This depends on various factors. Home Visits are mainly for elderly, disabled and seriously ill patients who are unable to attend the Practice.

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