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contact your doctors online and get a response by the end of the next working day


All GP appointments are now telephone or video consultations (not face-to-face).

You will only be asked to attend Surgery to see a GP under certain circumstances.

Appointments to see our Practice Nurse will continue to be face-to-face.


If you are asked to attend this Surgery for a face-to-face appointment,

please wear your own face covering or mask.

You will be asked to use hand-sanitzer before entering this Practice.


This Practice is working under strict infection control guidelines.


No patients are waiting in the waiting rooms,

so you will need to attend if requested at the exact appointment time.

Please ring our door bell on arrival, and a receptionist will let you into the premises.


Please click here for more information about eConsult


eConsult is not for requesting prescriptions/medication

If you would like to request a repeat prescription, please send an email to southgatesurgery@nhs.net

with your name, date of birth, and the medication that you need.

Please would you also nominate a Pharmacy where you can collect your medication,

as your prescription will be sent directly to them.



You can now refer yourself for physiotherapy treatment without having to see your GP.

 Please visit www.physioselfrefer.co.uk/BEH to register. 

Your details will be forwarded to a Physiotherapist for assessment.

Completion Of Claim Forms, Insurance Medicals & Non-NHS Work


Claim Forms


There is a charge for the completion of all non-NHS claim forms (ie BUPA, PPP, fitness to travel etc) and payment must be made when handing-in the form at Reception. Please allow at least ten working days for the completion of any reports or forms.


Insurance Medicals


All non-NHS medical examinations are conducted outside NHS surgery hours. Please speak to a Receptionist who will arrange an appointment which will be at a time suggested by the Doctor concerned. The current fees for all non-NHS services are displayed on our noticeboards.


Cheques can only be accepted if accompanied by a current cheque guarantee card and our staff have been instructed that there are no exceptions to the Practice policy.


Private Referrals


Our Practice procedure for processing private referrals is different to NHS referrals. A referral letter will be ready for collection no sooner than five working days after seeing your Doctor, unless medically urgent, which will be made clear to you during your consultation.


Please do not make an appointment to see a Consultant until after you have collected your referral letter.


There is no charge for any referral letter but a fee is payable if you wish your GP to complete any private health insurance claim form.


Your GP will only complete a private insurance claim form if you have been referred by him/her before you see a consultant.


Our Secretary will be happy to give you details of private hospitals / consultants, on request.

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