Loading...

This site uses cookies to store information on your computer. Some cookies on this site are essential, and the site won't work as expected without them. Read More

www.thesouthgatesurgerynorthlondon@nhs.uk                                           Tel: 020 8440 9301

 


The Southgate Surgery


 

 

Following our recent CQC inspection, the report has now been published

and our overall rating is Good.  You can access the report here.

 


25 May 2018

General Data Protection Regulation (GDPR)

 

We would like to inform you that we have updated our Privacy Policy.

 

The updated policy will take effect immediately, in preparation for the General Data Protection Regulation (GDPR),

a new data protection law that comes into force on 25 May 2018.

 

We will continue to hold and use your personal data responsibly, and the update will help you to understand more clearly why we collect information, and how we use it.

 

YOU CAN READ OUR PRIVACY POLICY HERE 


FLU CLINICS 2018

This year, we have two different adult flu vaccines which have been recommended by Public Health England.

The Southgate Surgery has ordered a flu vaccine for you, to protect you against influenza.

  • This will also protect those around you, who may be more vulnerable to illness
  • Unlike a Pharmacy, we know our patients well
  • We hold your medical records, so that on the day that you attend the clinic, our Practice Nurses will be able to check that you are eligible to have the flu vaccination 
  • Having your flu vaccination done at The Southgate Surgery is free of charge

If you are aged over 65 years, you will have the trivalent vaccine (aTIV).

From Friday 14 September 2018, please call us on tel 020 8440 9301 to book an appointment in our Flu Clinic (date of clinic to be confirmed).


If you are aged 18 to 64 years, have a chronic condition eg diabetes, COPD, asthma, or CHD, or are pregnant, you will have the quadrivalent vaccine (QIV).

From Monday 24 September 2018, please call us on tel 020 8440 9301 to book an appointment in our Flu Clinic (date of clinic to be confirmed)

 

Please let us know if you do not want a flu vaccination, so that we can offer it to somebody else.

 

SATURDAY MORNING CLINICS  

From Saturday 6 May 2017our usual Saturday morning clinic for pre-booked appointments only, has new opening times - 8.00am - 11.30am

 

MAKE / CANCEL YOUR APPOINTMENTS, AND REQUEST REPEAT PRESCRIPTIONS ON-LINE WITH EMIS PATIENT SERVICES

 

All patients wishing to register for EMIS on-line services (which is now called PATIENT SERVICES) which will allow you to request repeat prescriptions and make / cancel appointments on-line, can attend on any day (Monday to Friday) between 8.00am and 6.30pm.

 

Please bring your photo ID to Reception and you will be given a Registration Letter

which will allow you to access Patient Services on-line.

 

17% of our patients have signed-up for on-line services - have you?

It will support the Practice if you can make your appointments on-line. 

It will take some pressure off our telephone lines,

and make it easier for other patients to contact our Practice by phone.

 

If you have an EMIS account please click here for guidance on how to access on-line services and then click here to login. 

If you do not yet have an account but would like one, please contact the Surgery.

 
From 31 March 2016, patients will be able to apply for on-line access to view detailed coded information from their medical records and we hope that our clinical software will be ready to support this function in due course. This will be in addition to the current on-line services listed below:-

 

Booking of routine GP appointments

Requesting current repeat medication(s)

Access to information about medications / allergies


Freedom Of Information Act 2000

 

The Freedom of Information Act gives the general right of access to all types of recorded information held by this Practice. The intention of the Act is to encourage a spirit of openness and transparency in the NHS and the whole public sector. Our Practice aims to fully support this.

 

The public has had full access rights from January 2005. This means that far more information will be routinely and freely made available. This is subject to some exemptions, which will be outlined later.

 

Any individual or organisation can make a request for information. The applicant does not have to explain why this information is requested. The Act gives the right to:-

  • be told if information exists;
  • receive information (ideally in the format requested, eg. as a copy or summary, or the applicant may ask to inspect a record).

The Publication Scheme

 

This Practice has developed a Publication Scheme. It is a guide to information, routinely published and gives indication of information intended to be published. The Publication Scheme describes the form in which the information is published and any fees that will be charged. A request can be made from information listed in this Publication Scheme.

 

The Publication Scheme can be accessed via the Practice Manager.

 

The main headings in the Scheme are:-

 

Who We Are

  • Details of the Practice.
  • Organisational Structures.
  • Key Personnel.
  • How we fit into the NHS.

Our Services

  • The range of services we provide under contract to the NHS.
  • Practice Leaflet.

Financial and Funding Information

  • Funding details.
  • Charging policies.
  • Financial management.
  • Purchaser equipment and supplies.

Regular Publications and Information for the Public

  • Guidance and information leaflets relating to the clinical services and health services we provide.

Complaints

  • How to make a complaint.
  • Who to contact to make a complaint.

Policies and Procedures


General policies and procedures including:-

  • Complaints Policy.
  • Confidentiality.
  • Data Protection.
  • Health and Safety.

This Publication Scheme:-

  • Changes to the Scheme.
  • Criteria on which information management policies are made in the Practice.
  • Proposed changes and additions to publications already available.
  • Referral point for all enquiries regarding information management generally in the Practice.

Cost of Information

  • Details of any charges for providing information.

Useful Resources

  • List of useful websites.
  • List of useful publications.

If you do not want your information to be shared and would like to op-out of the Summary Care Records Scheme, please advise the Practice Manager.

 

Responding to Requests

 

All requests for information must be responded to within 20 working days. A fee can be charged when dealing with a request.. This will be calculated in accordance with the Act. If a fee is required for information requested, the 20 day timescale can be extended to up to three months.

 

The Secretary of State has set limits to charges. Should the request for information exceed these charges, this Practice does not have to action the request. There may be a charge for information not covered by the Act or for large amounts of information which might not otherwise be disclosed due to the cost.

 

This Practice is not obliged to comply with vexatious requests or repeated or substantially similar requests from the same person, other than at reasonable intervals.

 

Exemptions

 

There is a range of exemptions covering personal data, security, formulation of Government policy, commercial and individual confidentiality. A further absolute exemption is where information is accessible by other means or if the information has been provided in confidence. Other exemptions include information relating to commercial interests and audit functions.

 

Request for Information

 

Requests must be in writing (email and fax acceptable) and must include the name and address for the correspondence and a clear description of the information requested.

 

Requests for information should be made to:


Mrs J Hollingsworth

Practice Manager

The Southgate Surgery

270 Chase Side

Southgate

London

N14 4PR

Tel : 020 8440 9301 / Fax : 020 8449 9349

 

The Information Commissioner

 

The Information Commissioner is an independent public body and reports directly to Parliament. The Commissioner is responsible for implementing the Act. Further information available at http://www.ico.gov.uk.


Choose font size: A A A

Search:  


GP Website from Wiggly-Amps Ltd. | Total visitors:161564 | Disclaimer