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www.thesouthgatesurgerynorthlondon@nhs.uk                                           Tel: 020 8440 9301


The Southgate Surgery



CORONAVIRUS - January 2020


If you have travelled abroad within the last 14 days, or been in contact with somebody with confirmed Coronavirus, please go to www.gov.uk/coronavirus for information about self-isolation and testing.


PLEASE DO NOT COME TO THIS SURGERY - These steps are necessary to protect staff, and other patients in this Practice.


September 2019



University College London (UCL), and University College London Hospitals NHS Foundation Trust (UCLH) have embarked upon the largest ever lung cancer screening project in the UK.



People from this Practice aged 50 to 77.



  • A letter will be sent to you by your GP with a phone number to call
  • Depending on your responses to some questions over the phone, you may be invited to attend a Lung Health Check (where your lung health will be assessed); or you may be invited to attend a study appointment in your local area
  • You may be offered a scan of your lungs (called a CT scan), and be asked to give a blood sample, as part of the study; or you may be asked to give a blood sample and complete a questionnaire
  • The study is entirely voluntary and you do not have to participate if you do not wish to do so


  • For this to happen, this GP Practice will securely share the names and addresses of potentially eligible individuals with the study team
  • The study team will invite people, and co-ordinate study appointments.  They will keep the details of everyone they invite for a period of up to 10 years, in order to collect important health-related information, and help develop health services for the future
  • Strict security measures will ensure your information is kept safe and confidential


  • Please contact us before Friday 20 September 2019
  • Please call our Results Line (tel 020 8440 9301 option 2 - Monday to Friday 2.00 to 4.00pm)
  • Opting out WILL NOT affect any of your future care
  • You will continue to be invited for other NHS appointments and activities

Further details are available at: www.summitstudy.co.uk



Following our recent CQC inspection, the report has now been published

and our overall rating is Good.  You can access the report here.


25 May 2018

General Data Protection Regulation (GDPR)


We would like to inform you that we have updated our Privacy Policy.


The updated policy will take effect immediately, in preparation for the General Data Protection Regulation (GDPR),

a new data protection law that comes into force on 25 May 2018.


We will continue to hold and use your personal data responsibly, and the update will help you to understand more clearly why we collect information, and how we use it.




We are still giving flu vaccinations for patients in the following groups:-

  • Over 65s
  • Patients aged 18 to 64 with a chronic condition eg Diabetes, COPD, Asthma, or CHD
  • Pregnant ladies

If you are in one of these groups, and would like a flu vaccination, please contact us to make an appointment.



Pre-bookable appointments only - 8.00am - 11.30am




All patients wishing to register for EMIS on-line services (which is now called PATIENT SERVICES) which will allow you to request repeat prescriptions and make / cancel appointments on-line, can attend on any day (Monday to Friday) between 8.00am and 6.00pm.


Please bring your photo ID to Reception and you will be given a Registration Letter

which will allow you to access Patient Services on-line.


24.4% of our patients have signed-up for on-line services - have you?

It will support the Practice if you can make your appointments on-line. 

It will take some pressure off our telephone lines,

and make it easier for other patients to contact our Practice by phone.


If you have an EMIS account please click here for guidance on how to access on-line services and then click here to login. 

If you do not yet have an account but would like one, please contact the Surgery.

Patients can now apply for on-line access to view detailed coded information from their medical records and we hope that our clinical software will be ready to support this function in due course. This will be in addition to the current on-line services listed below:-


Booking of routine GP appointments

Requesting current repeat medication(s)

Access to information about medications / allergies

How We Use Your Health Records


Why We Collect Information About You


In the NHS, we aim to provide you with the highest quality of healthcare. To do this, we must keep records about you, your health and the care we have provided or plan to provide to you. These records may include:-

  • Basic details about you, such as address, date of birth, next of kin.
  • Contact we have had with you, such as clinical visits.
  • Notes and reports about your health.
  • Details and records about your treatment and care.
  • Results of x-rays, laboratory tests etc.
  • Relevant information from people who care for you and know you well, such as health professionals and relatives.

It is good practice for people in the NHS who provide care to:-

  • Discuss and agree with you what they are going to record about you;
  • Give you a copy of letters they are writing about you
  • Show you what they have recorded about you, if you ask.

How Are Your Records Used?


The people who care for you use your records to:-

  • Provide a good basis for all health decisions made by you and care professionals;
  • Allow you to work with those providing care;
  • Make sure your care is safe and effective;
  • Work effectively with others providing you with care.

Others May Also Need To Use Records About You To:

  • Check the quality of care (such as clinical audit);
  • Protect the health of the general public;
  • Keep track of NHS spending;
  • Manage the health service;
  • Help investigate any concerns or complaints you or your family have about your healthcare;
  • Teach health workers;
  • Help with research.

Some information will be held centrally to be used for statistical purposes. In these instances, we take strict measures to ensure that individual patients cannot be identified.


We use anonymous information wherever possible but on occasion, we may use personally identifiable information for essential NHS purposes, such as research and auditing. However, this information will only be used with your consent, unless the law requires us to pass on the information.


You Have The Right


You have the right to confidentiality under the Data Protection Act 1998 (DPA), the Human Rights Act 1998 and the common law of duty of confidence. (The Disability Discrimination and the Race Relations Acts may also apply.)


You also have the right to ask for a copy of all records about you. (You may have to pay a fee.)

  • Your request must be made in writing to the Practice Manager.
  • There may be a charge to have a printed copy of the information held about you.
  • We are required to respond to you within 40 days.
  • You will need to give adequate information (for example, full name, address, date of birth, NHS number etc).
  • You will be required to provide ID before any information is released to you.

If you think that anything is inaccurate or incorrect, please inform the Practice Manager.




The Data Protection Act 1998 requires organisations to notify the Information Commissioner of the purposes for which they process personal information. The details are publicly available from:-


The Information Commissioner

Wycliffe House

Water Lane




Tel : 01625 545 745



How We Keep Your Records Confidential


Everyone working for the NHS has a legal duty to keep information about you confidential.


We have a duty to:-

  • Maintain full and accurate records of the care we provide to you;
  • Keep records about you confidential, secure and accurate;
  • Provide information in a format that is accessible to you (ie. In large type if you are partially sighted).

We will not share information that identifies you for any reason, unless:-

  • You ask us to do so;
  • We ask and you give us specific permission;
  • We have to do this by law;
  • We have special permission for health or research purposes;
  • We have special permission because the interests of the public are thought to be of greater importance than your confidentiality.

If you do not want your information to be shared and would like to op-out of the Summary Care Records Scheme, please advise the Practice Manager.


Who Are Our Partner Organisations?


We may share information with the following main partner organisations:-

  • Strategic Health Authorities;
  • NHS Trusts (Hospitals and PCTs);
  • Special Health Authorities;
  • Ambulance Service.

We may also share your information, with your consent and subject to strict sharing protocols about how it will be used, with:-

  • Social Services;
  • Education Services;
  • Local Authorities;
  • Volunteer Sector Providers;
  • Private Sector

Anyone who receives information from us also has a legal duty to KEEP IT CONFIDENTIAL!

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