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contact your doctors online and get a response by the end of the next working day

 

All GP appointments are now telephone or video consultations (not face-to-face).

You will only be asked to attend Surgery to see a GP under certain circumstances.

Appointments to see our Practice Nurse will continue to be face-to-face.

 

If you are asked to attend this Surgery for a face-to-face appointment,

please wear your own face covering or mask.

You will be asked to use hand-sanitzer before entering this Practice.

 

This Practice is working under strict infection control guidelines.

 

No patients are waiting in the waiting rooms,

so you will need to attend if requested at the exact appointment time.


Please ring our door bell on arrival, and a receptionist will let you into the premises.

 

Please click here for more information about eConsult

 

eConsult is not for requesting prescriptions/medication

If you would like to request a repeat prescription, please send an email to southgatesurgery@nhs.net

with your name, date of birth, and the medication that you need.

Please would you also nominate a Pharmacy where you can collect your medication,

as your prescription will be sent directly to them.


 

PHYSIOTHERAPY SELF-REFERRAL PORTAL FOR ENFIELD RESIDENTS

You can now refer yourself for physiotherapy treatment without having to see your GP.

 Please visit www.physioselfrefer.co.uk/BEH to register. 

Your details will be forwarded to a Physiotherapist for assessment.

INTERPRETERS FOR PATIENTS WHOSE FIRST LANGUAGE IS NOT ENGLISH

 OR

FOR THOSE WITH A SENSORY OR LEARNING DISABILITY

 

If you have difficulty speaking or understanding English, or have difficulty understanding due to a disability, please attend your appointment with a family member, friend or colleague who will be able to help you.

 

If you don't have anybody who can accompany you, please tell our Reception staff when booking your appointment, and they will be able to make suitable arrangements for you.  You will be allocated an appointment that is longer than the routine 10 minutes.

 

We are now able to offer Interpreting Services.  Please let us know prior to your appointment which language will need to be interpreted, so that we can inform the Doctor.


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