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contact your doctors online and get a response by the end of the next working day

 

All GP appointments are now telephone or video consultations (not face-to-face).

You will only be asked to attend Surgery to see a GP under certain circumstances.

Appointments to see our Practice Nurse will continue to be face-to-face.

 

If you are asked to attend this Surgery for a face-to-face appointment,

please wear your own face covering or mask.

You will be asked to use hand-sanitzer before entering this Practice.

 

This Practice is working under strict infection control guidelines.

 

No patients are waiting in the waiting rooms,

so you will need to attend if requested at the exact appointment time.


Please ring our door bell on arrival, and a receptionist will let you into the premises.

 

Please click here for more information about eConsult

 

eConsult is not for requesting prescriptions/medication

If you would like to request a repeat prescription, please send an email to southgatesurgery@nhs.net

with your name, date of birth, and the medication that you need.

Please would you also nominate a Pharmacy where you can collect your medication,

as your prescription will be sent directly to them.


 

PHYSIOTHERAPY SELF-REFERRAL PORTAL FOR ENFIELD RESIDENTS

You can now refer yourself for physiotherapy treatment without having to see your GP.

 Please visit www.physioselfrefer.co.uk/BEH to register. 

Your details will be forwarded to a Physiotherapist for assessment.

BLOOD TESTS (PHLEBOTOMY)

April 2020 - During the Covid-19 situation, our Phlebotomy Service has been suspended.

 

NEW PRACTICE NURSE

From Tuesday 7 January 2020, our new Practice Nurse will be Angelina Bulatova.  She will work three days/week - Tuesday, Wednesday, and Friday 8.00am to 5.00pm.

 

CARERS

Please let us know if you are a Carer, as you could be entitle to a free flu vaccination.

Please see the 'Useful Numbers' page for information about Enfield Carers' Centre, and Barnet Carers' Centre.

 

RESULTS LINE

Our Results LIne can be contacted Monday to Friday 2.00 to 4.00pm.

 

WASTED APPOINTMENTS

If you are unable to attend your appointment, please contact us to cancel the appointment so that it can be offered to another patient.  The cost to the NHS of a missed appointment is £45.00.

 

FRIENDS AND FAMILY TEST (FFT)

We welcome your feedback.  Please ask at Reception for an FFT Form to complete.

 

MEN ACWY (Meningococcal) VACCINATION

A new vaccination programme has been introduced for all 17 and 18 year olds.  Please contact this Surgery to see if you are eligible for the Men ACWY vaccination.

 

INFECTION CONTROL

We are committed to promoting infection prevention and control within this Surgery.  Please see a member of staff if you have any concerns.

 

When telephoning us for an appointment, if you think that you or your child may have an infectious condition, please inform a Receptionist so that we can accommodate your needs, whilst maintaining the safety and wellbeing of other patients / staff.

 

NAMED ACCOUNTABLE GP

All patients at this Practice have a named GP.  If you would like to know who this is, please ask at Reception.  This will not change the level of care you currently receive, and any patient can still see any GP at this Practice.

 

 

DOWNLOAD THE 'MY GP' APP

You will then be able to book appointments on your phone.

 


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