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www.thesouthgatesurgerynorthlondon@nhs.uk                                           Tel: 020 8440 9301

 


The Southgate Surgery


 

 

Following our recent CQC inspection, the report has now been published

and our overall rating is Good.  You can access the report here.

 


25 May 2018

General Data Protection Regulation (GDPR)

 

We would like to inform you that we have updated our Privacy Policy.

 

The updated policy will take effect immediately, in preparation for the General Data Protection Regulation (GDPR),

a new data protection law that comes into force on 25 May 2018.

 

We will continue to hold and use your personal data responsibly, and the update will help you to understand more clearly why we collect information, and how we use it.

 

YOU CAN READ OUR PRIVACY POLICY HERE 


FLU CLINICS 2019

We expect to receive flu vaccinations in mid-September 2019.

Please call the Surgery nearer this time, to see if they have arrived, and to book an appointment if you are eligible.

 

We have two different adult flu vaccines which have been recommended by Public Health England.

The Southgate Surgery has ordered a flu vaccine for you, to protect you against influenza.

  • This will also protect those around you, who may be more vulnerable to illness
  • Unlike a Pharmacy, we know our patients well
  • We hold your medical records, so that on the day that you attend the clinic, our Practice Nurses will be able to check that you are eligible to have the flu vaccination 
  • Having your flu vaccination done at The Southgate Surgery is free of charge

If you are aged over 65 years, you will have the trivalent vaccine (aTIV).


If you are aged 18 to 64 years, have a chronic condition eg diabetes, COPD, asthma, or CHD, or are pregnant, you will have the quadrivalent vaccine (QIV).


Please let us know if you do not want a flu vaccination, so that we can update your records, and offer the vaccination to somebody else.

 

SATURDAY MORNING CLINICS  

Pre-bookable appointments only - 8.00am - 11.30am

 

MAKE / CANCEL YOUR APPOINTMENTS, AND REQUEST REPEAT PRESCRIPTIONS ON-LINE WITH EMIS PATIENT SERVICES

 

All patients wishing to register for EMIS on-line services (which is now called PATIENT SERVICES) which will allow you to request repeat prescriptions and make / cancel appointments on-line, can attend on any day (Monday to Friday) between 8.00am and 6.30pm.

 

Please bring your photo ID to Reception and you will be given a Registration Letter

which will allow you to access Patient Services on-line.

 

17% of our patients have signed-up for on-line services - have you?

It will support the Practice if you can make your appointments on-line. 

It will take some pressure off our telephone lines,

and make it easier for other patients to contact our Practice by phone.

 

If you have an EMIS account please click here for guidance on how to access on-line services and then click here to login. 

If you do not yet have an account but would like one, please contact the Surgery.

 
Patients can now apply for on-line access to view detailed coded information from their medical records and we hope that our clinical software will be ready to support this function in due course. This will be in addition to the current on-line services listed below:-

 

Booking of routine GP appointments

Requesting current repeat medication(s)

Access to information about medications / allergies


 

OUT OF HOURS

EMERGENCY

LIFE THREATENING EMERGENCY

NHS 111

WALK-IN CENTRES 

 

For patients registered at The Southgate Surgery who require a routine appointment (not urgent) during weekends and on Bank Holidays

8.00am to 8.00pm, please contact us, and we will be able to book an appointment at any of our hubs.

 

If you require a Doctor in an emergency, please telephone The Southgate Surgery on tel: 020 8440 9301

 

 

In a life-threatening emergency, it is more appropriate to telephone 999.

 

You should call the NHS 111 service if you need medical help fast, but not for a 999 emergency.

You will be assessed, given advice, and directed to a local service which can best help you.

Calls to NHS 111 are free from landlines and mobile phones.

Local Walk-In Centres are available for healthcare advice, information, and treatment - no appointment necessary:-

 

Finchley Memorial Hospital

Granville Road 

Finchley  London  N12 0JE

Tel : 020 8349 7471

 

Evergreen Primary Care Centre

1 Smyth Close 

Edmonton  London  N9 0TW

Tel : 020 8887 8355

Bookable appointments & walk-ins (8am-8pm Saturday,  Sunday, & Bank Holidays)

 

Carlton House Surgery

28 Tenniswood Road

Enfield  Middx  EN1 3LL

Bookable appointments & walk-ins (8am-8pm Saturday,  Sunday, & Bank Holidays)

 

Eagle House Surgery

291 High Street

Enfield  Middx  EN3 4DN

Bookable appointments & walk-ins (8am-8pm Saturday,  Sunday, & Bank Holidays)

 

They will offer:-

- assessment by an experienced NHS Nurse

- treatment for minor injuries and illnesses, eg strains and sprains, coughs, colds and flu-like symptoms

- information on local pharmacy services


Please ask at Reception for details.

 

Our closest hub is:

 

The Woodberry Practice

1 Woodberry Avenue

Winchmore Hill

London N21 3LE

(Bookable appointments only)

 

 

Other local hubs are:

 

Evergreen Primary Care Centre

1 Smythe Close

Edmonton

London

N9 0TW

 

Carlton House Surgery

28 Tenniswood Road

Enfield

Middx

EN1 3LL

 

Eagle House Surgery

291 High Street Enfield

Middx

EN3 4DN

 
 

 

You will hear a recorded message giving the number for the Out-of-Hours Service 111.

 

This is an Emergency Service to deal with medical emergencies, and not for those problems which could have been dealt with earlier in the day, or could quite reasonably wait until the Doctor’s next surgery.

 

 

 

 

 

 

 

 

Check which service is available in your area

 

You can also:-

The nearest Casualty Departments are:-

North Middlesex Hospital                       Tel : 020 8887 2000

Barnet Hospital                                      Tel : 0845 111 4000

Chase Farm Hospital has an Urgent Care Centre - it does not have an A&E department

.


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