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www.thesouthgatesurgerynorthlondon@nhs.uk                                           Tel: 020 8440 9301

 


The Southgate Surgery


 

 

Following our recent CQC inspection, the report has now been published

and our overall rating is Good.  You can access the report here.

 


25 May 2018

General Data Protection Regulation (GDPR)

 

We would like to inform you that we have updated our Privacy Policy.

 

The updated policy will take effect immediately, in preparation for the General Data Protection Regulation (GDPR),

a new data protection law that comes into force on 25 May 2018.

 

We will continue to hold and use your personal data responsibly, and the update will help you to understand more clearly why we collect information, and how we use it.

 

YOU CAN READ OUR PRIVACY POLICY HERE 


FLU CLINICS 2019

We expect to receive flu vaccinations in mid-September 2019.

Please call the Surgery nearer this time, to see if they have arrived, and to book an appointment if you are eligible.

 

We have two different adult flu vaccines which have been recommended by Public Health England.

The Southgate Surgery has ordered a flu vaccine for you, to protect you against influenza.

  • This will also protect those around you, who may be more vulnerable to illness
  • Unlike a Pharmacy, we know our patients well
  • We hold your medical records, so that on the day that you attend the clinic, our Practice Nurses will be able to check that you are eligible to have the flu vaccination 
  • Having your flu vaccination done at The Southgate Surgery is free of charge

If you are aged over 65 years, you will have the trivalent vaccine (aTIV).


If you are aged 18 to 64 years, have a chronic condition eg diabetes, COPD, asthma, or CHD, or are pregnant, you will have the quadrivalent vaccine (QIV).


Please let us know if you do not want a flu vaccination, so that we can update your records, and offer the vaccination to somebody else.

 

SATURDAY MORNING CLINICS  

Pre-bookable appointments only - 8.00am - 11.30am

 

MAKE / CANCEL YOUR APPOINTMENTS, AND REQUEST REPEAT PRESCRIPTIONS ON-LINE WITH EMIS PATIENT SERVICES

 

All patients wishing to register for EMIS on-line services (which is now called PATIENT SERVICES) which will allow you to request repeat prescriptions and make / cancel appointments on-line, can attend on any day (Monday to Friday) between 8.00am and 6.30pm.

 

Please bring your photo ID to Reception and you will be given a Registration Letter

which will allow you to access Patient Services on-line.

 

17% of our patients have signed-up for on-line services - have you?

It will support the Practice if you can make your appointments on-line. 

It will take some pressure off our telephone lines,

and make it easier for other patients to contact our Practice by phone.

 

If you have an EMIS account please click here for guidance on how to access on-line services and then click here to login. 

If you do not yet have an account but would like one, please contact the Surgery.

 
Patients can now apply for on-line access to view detailed coded information from their medical records and we hope that our clinical software will be ready to support this function in due course. This will be in addition to the current on-line services listed below:-

 

Booking of routine GP appointments

Requesting current repeat medication(s)

Access to information about medications / allergies


Practice Nurse Clinics

 

Currently, we have a Locum Practice Nurse on Tuesdays only.


New Patient Registrations

 

All newly registered patients will be asked to complete a lifestyle questionnaire.

If a new patient is on regular repeat medication, they will be asked to book an appointment to see a member of the Practice team for a health check, before being registered. The health check gives us the opportunity to meet you and your family, and tell you about the Practice.

 

Family Planning

 

Family Planning advice is available from our Doctors, who will discuss contraceptive methods and advise on related problems. Cervical smears and Well Woman examinations are undertaken by appointment.

 

Well Person Clinic

 

We encourage all our patients to share the responsibility for their health, both in preventing disease and in treating existing conditions. Please feel free to discuss your general health and ask for advice on the following- smoking, diet, exercise, blood pressure and cholesterol testing.

 

Breast Examination

 

It is a good idea for all women to examine their breasts regularly for lumps. If you are not sure how to do this, your Doctor will be happy to show you. If you should notice any lumps in your breasts, please see your Doctor. Most lumps are benign but it is important to exclude anything serious.

 

Cervical Smear Test

 

Cancer of the cervix can be prevented and all female patients between the ages of 25 and 65 are advised to have a regular Smear Test. This is important because it can detect early signs of the disease, which is easily treated. We operate a ‘call and recall’ system to remind you about the Test and suggest that you have one every three years. It is best performed between periods (14 days from day 1 of your last period) and will be carried out by the Practice Nurse or a Doctor, by appointment.

 

Diabetes

 

All Diabetic patients are encouraged to attend for an annual review.

 

Asthma

 

All Asthmatic patients are encouraged to attend annually for a full review.


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