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contact your doctors online and get a response by the end of the next working day


All GP appointments are now telephone or video consultations (not face-to-face).

You will only be asked to attend Surgery to see a GP under certain circumstances.

Appointments to see our Practice Nurse will continue to be face-to-face.


If you are asked to attend this Surgery for a face-to-face appointment,

please wear your own face covering or mask.

You will be asked to use hand-sanitzer before entering this Practice.


This Practice is working under strict infection control guidelines.


No patients are waiting in the waiting rooms,

so you will need to attend if requested at the exact appointment time.

Please ring our door bell on arrival, and a receptionist will let you into the premises.


Please click here for more information about eConsult


eConsult is not for requesting prescriptions/medication

If you would like to request a repeat prescription, please send an email to southgatesurgery@nhs.net

with your name, date of birth, and the medication that you need.

Please would you also nominate a Pharmacy where you can collect your medication,

as your prescription will be sent directly to them.



You can now refer yourself for physiotherapy treatment without having to see your GP.

 Please visit www.physioselfrefer.co.uk/BEH to register. 

Your details will be forwarded to a Physiotherapist for assessment.

If you have an account click here to login.
If you do not yet have an account, but would like one, please contact this Surgery.

Creating an EMIS on-line account allows you to: 

  • Book and cancel appointments
  • Request repeat prescriptions
  • If you don't want to come to this Surgery every time to collect your repeat prescriptions, you can nominate a convenient pharmacy 

This will make it easier for you to access this Surgery and take greater control of your own health and wellbeing, or that of someone you care for, AT ANY TIME.


If you or somebody you care for have a condition that requires regular medication, then you can take advantage of the Electronic Prescription Service, available on EMIS Patient Services.

You could reduce the number of times you need to contact your GP even more by nominating a Pharmacy of your choice to where your repeat prescriptions will be sent electronically by your GP. This can be a pharmacy near to where you live, work or shop.
For more information, please contact us, or you can visit the website links below:-
Patient Online
Electronic Prescription Service
Alternatively, if you already know how to use the internet, you can take a short course on how to start using GP services on-line at:-



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