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contact your doctors online and get a response by the end of the next working day

 

All GP appointments are now telephone or video consultations (not face-to-face).

You will only be asked to attend Surgery to see a GP under certain circumstances.

Appointments to see our Practice Nurse will continue to be face-to-face.

 

If you are asked to attend this Surgery for a face-to-face appointment,

please wear your own face covering or mask.

You will be asked to use hand-sanitzer before entering this Practice.

 

This Practice is working under strict infection control guidelines.

 

No patients are waiting in the waiting rooms,

so you will need to attend if requested at the exact appointment time.


Please ring our door bell on arrival, and a receptionist will let you into the premises.

 

Please click here for more information about eConsult

 

eConsult is not for requesting prescriptions/medication

If you would like to request a repeat prescription, please send an email to southgatesurgery@nhs.net

with your name, date of birth, and the medication that you need.

Please would you also nominate a Pharmacy where you can collect your medication,

as your prescription will be sent directly to them.


 

PHYSIOTHERAPY SELF-REFERRAL PORTAL FOR ENFIELD RESIDENTS

You can now refer yourself for physiotherapy treatment without having to see your GP.

 Please visit www.physioselfrefer.co.uk/BEH to register. 

Your details will be forwarded to a Physiotherapist for assessment.

 

 

Zero Tolerance Policy

 

The NHS operate a zero tolerance policy with ragards to violence and abuse.

The practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons.

 

Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person's safetly. In this situation we will notify the patient in writing of their removal from the list and record in the complaints book.


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